Certificates, Appraisals, Insurance & Warranty: What to Know After You Buy
Picture this. You’ve just picked up your newest treasure from Víya. Maybe it’s an engagement ring or wedding band. Maybe it’s a necklace or bracelet you’ve been eyeing for months. As you walk home, your mind is swirling with plans—proposals, birthday dinners, surprise moments—and suddenly, a thought hits you:
“How am I going to protect something this valuable?”
We’ve got you covered.
Appraisals & Certification for Insurance
With your Víya purchase of an engagement ring or other high-value piece, we provide a professional appraisal report that details the specifications of the piece and its appraised market value. This document, along with the center stone certification, is essential for insuring your jewelry.
We strongly recommend obtaining a personal jewelry insurance policy to protect against loss, theft, or damage—so you can wear your piece worry-free, knowing it’s covered no matter what.
Víya’s Lifetime Warranty & Commitment
We’re dedicated to the quality and longevity of your jewelry—pieces made to be worn now and passed down for generations. That’s why we proudly offer a Lifetime Warranty on all Víya jewelry.
Here’s what it covers:
Craftsmanship Guarantee
Every piece is handcrafted with care and precision. If there's ever an issue related to our craftsmanship, we’ll repair or replace it at no cost.
Material Quality
We use only premium metals and alloys. Any defects in the materials themselves are fully covered under warranty.
Free Cleanings & Inspections
Keep your jewelry sparkling and secure with complimentary cleanings and check-ups. You’re welcome to bring your piece in, or we can provide a shipping label for a small fee.
Repairs & Support
Normal wear happens over time—we’re here for that too. For repairs not covered under warranty, we offer complimentary consultations so you’ll always know your options and any costs upfront.
Note: Our warranty covers defects in craftsmanship and materials, but does not cover loss, theft, or damage from improper care. For full protection, we recommend insuring your piece and following our care guidelines.
Wear it with love. Wear it with confidence. We’ll help keep it beautiful for a lifetime.
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Certificates, Appraisals, Insurance & Warranty: What to Know After You