Delivery & Shipping

Viya Jewelry Delivery & Shipping Information

At Viya Jewelry, we are committed to delivering your purchases in a timely and reliable manner. Below you will find detailed information about our handling times, delivery schedules, shipping costs, and warehouse locations.

Handling Time

  • Order Processing: Orders are typically processed within 1-2 business days after the order is placed.
  • Business Days: Our warehouse operates from Monday to Friday, excluding public holidays.

Estimated Delivery Time

  • Domestic Orders: For orders within our home country, delivery is typically within 3-5 business days.
  • International Orders: For orders outside our home country, delivery can take between 7-15 business days, depending on customs and local delivery services.

Shipping Pricing

  • Standard Shipping: We offer free standard shipping on all orders over $50. For orders under $50, a flat rate of $5 applies.
  • Expedited Shipping: Expedited shipping options are available at an additional cost. Prices vary based on the destination and the weight of the package.

Shipping Methods

  • Carriers: We use several trusted carriers to ensure your items arrive on time, including [Carrier Names, e.g., UPS, FedEx, USPS].
  • Tracking Information: Once your order is shipped, you will receive an email with tracking information, allowing you to follow the progress of your shipment.

International Shipping

  • Customs and Duties: Please note that international shipments are subject to customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility.
  • Restricted Countries: Currently, there are a few countries to which we are unable to ship. A complete list can be found on our website or by contacting customer service.

Additional Information

  • Packaging: All items are securely packaged to ensure they arrive in perfect condition.
  • Insurance: All shipments are insured against loss and damage at no additional cost to you.

Customer Service

If you have any questions about your order's shipping and handling, please contact our customer support at or call our helpline. Our team is available to assist you with any inquiries or concerns.